Frequently Asked Questions
What areas do you serve?
We primarily serve Rancho Santa Margarita and neighboring communities including Mission Viejo, Ladera Ranch, Trabuco Canyon and Coto de Caza. If you’re nearby but not listed, please contact us to see if we can accommodate your location.
Do you bring your own cleaning supplies?
Yes. Our team arrives fully equipped with high‑quality, eco‑friendly cleaning supplies and equipment. If you have specific products you’d prefer us to use, just let us know.
Are you licensed and insured?
Absolutely. We’re licensed, bonded and insured to protect your property and our team. Our license number is A298036.
How do I schedule or reschedule an appointment?
You can use our online scheduler on the Book page to select a convenient date and time. To reschedule, simply contact us via phone or email at least 24 hours before your appointment.
What types of payment do you accept?
We accept PayPal, Venmo, Zelle and all major credit cards through our secure payment page. You can also pay at the time of service by cash or check.
Do I need to be home during the cleaning?
Not necessarily. Many clients provide us with access to their home or office and return to a freshly cleaned space. We’ll coordinate entry instructions during scheduling.